"Amazing service! Very welcoming and engaging as soon as we stepped in the reception."
Luke from United Kingdom
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"Beautiful location, lovely spa facilities"
Claire from United States
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"The Spa is now amazing after the update!"
Craig B from United Kingdom
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4-star spa hotel on Deganwy Marina with views of Conwy Castle and Snowdonia
Rooms & Suites
Room options include luxury penthouses and pet-friendly rooms with direct access to a grassed area. Executive deluxe rooms provide a private terrace overlooking the Conwy Estuary. Loft rooms have been refurbished and offer views of the river.
Spa & Wellness
The spa offers a hydrotherapy pool, Himalayan salt room, and infrared sauna. The Zen garden features a water feature for relaxation. Hotel guests receive complimentary use of the spa facilities from 6:30-9:00 a.m. and 5:15-9:00 p.m.
Dining
The Ebb and Flow restaurant serves dinners prepared by an award-winning chef using local ingredients. The Cove bar offers a separate menu and outdoor terrace with estuary views. Breakfast includes continental items and hot dishes cooked to order.
Location & Nearby Attractions
Conwy Castle is a 25-minute walk along the coastal path from the hotel. Snowdon Mountain is a short drive away. Llandudno Beach and Promenade and the Welsh Mountain Zoo are also close.
Family & Business Facilities
Children have designated swimming times in the indoor pool. The hotel provides meeting and banquet facilities for corporate events. Family rooms are available, and breakfast can be served in the room on request.
Spa: Hydrotherapy pool, Himalayan salt room, infrared sauna, Zen garden
Dining: Ebb and Flow restaurant with award-winning chef, Cove bar
Location: Deganwy Marina, 25-min walk to Conwy Castle, near Snowdon
Family: Designated children's swimming times, family rooms, pet-friendly policies
“The rooms here truly shine, particularly those with balconies, offering a remarkable vantage point over the water and Conwy Castle. Exceptional staff attentiveness is a consistent highlight, and the spa, while lovely, does present some usage restrictions for guests. Its waterside setting is undeniably its strongest asset, making it a compelling choice for those drawn to scenic views.”
James DavidEditor-in-Chief at Ukclwyd
Select your room type
The Quay Hotel And Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Suite Sea View
2 persons
12 m²
1 King-size bed
Bathtub
Heating
room details
Classic Double Room
2 persons
8 m²
1 Double bed
Bathtub
Heating
room details
Double Room Disability Access
2 persons
9 m²
1 King-size bed
Heating
Shower
room details
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Price and Room Availability Calendar
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Facilities
The Quay Hotel And Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.2/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Hiking
Cycling
Golf course
Guest Parking
Private parking is possible on site for free.
Services
Room service
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Indoor swimming pool
Beach access
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Room features
Heating
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
The Quay Hotel and Spa offers a delightful culinary adventure with its diverse dining options, from traditional British fare to light bites complemented by stunning views. Guests can indulge in thoughtfully curated menus while soaking in the vibrant atmosphere of North Wales.
The Ebb & Flow Restaurant
British and Local
Ambiance
Meticulously decorated with a view of the water, offering a warm and inviting atmosphere that suits romantic dinners as well as family gatherings.
Key Offerings
Seasonal menus highlight local fare, accommodating various dietary needs including vegetarian, vegan, gluten-free, and dairy-free options. Ideal for both casual and special occasions, it is recommended for groups of seven or more.
Reservation
Recommended for groups; not needed for individual diners.
Dinner only
The Cove Bar
Casual Dining
Ambiance
Relaxed yet eclectic setting that overlooks the stunning Welsh scenery, perfect for informal gatherings or a casual drink.
Key Offerings
Lively atmosphere that serves as a fantastic location for out-of-office meetings or corporate lunches, featuring craft cocktails and local brews.
Reservation
Not required.
Hours vary
The Dory Lounge
Informal Dining
Ambiance
An all-day lounge adorned with book-lined wallpaper, creating a cozy and inviting space for relaxed dining.
Key Offerings
Offering light bites and casual meals, perfect for guests looking to unwind or enjoy some quiet time.
Reservation
Not needed.
All-day dining
The Quay Hotel And Spa Location
Deganwy Quay, Conwy, LL31 9DJ,
Map view
City landmarks
Castle
Conwy Castle
2.32 km
Landmark
Deganwy Castle
660 m
Gallery
Royal Cambrian Academy of Art
1.08 km
Museum
The Smallest House In Great Britain
2.58 km
Landmark
The Mussel Sculpture
1.1 km
Church
Church of St Mary & All Saints
1.17 km
Landmark
Llywelyn The Great Statue
1.17 km
Museum
Plas Mawr Elizabethan Town House
2.66 km
Church
Llangelynnin Old Church
1.04 km
Gallery
Harbour Gallery
1.13 km
Landmark
Conwy Town Walls
2.62 km
Landmark
Bodlondeb Woods
690 m
Bridge
Conwy Suspension Bridge
2.39 km
Landmark
Rhaeadr Ddu Waterfalls
3.17 km
Library
Conwy Library
1.08 km
Store
Baravelli's
1.14 km
Landmark
Aberconwy House
2.48 km
Landmark
Conwy Mountain
3.33 km
Church
Church Of St Hilary
1.98 km
Landmark
Deganwy Promenade
800 m
Nature reserve
RSPB Conwy Nature Reserve
2.78 km
Landmark
Bodlondeb Woods Local Nature Reserve
3.91 km
Landmark
Conwy war memorial
1.31 km
Store
Luther and Co
1.08 km
Beach
Deganwy Beach
1.36 km
Landmark
Conwy Guildhall
1.2 km
Landmark
Conwy Water Gardens
2.47 km
Park
Conwy Butterfly Jungle
3.21 km
Landmark
Conwy Morfa
5.25 km
Nearby
Church
All Saints Church
590 m
Restaurants
Castle View Bar & Restaurant
890 m
Pentywyn Road Conwy
Paysanne
520 m
147 Station Road
The Mulberry
4.07 km
Conwy Marina Ellis Way Conwy Marina
Nikki Ip's
700 m
47-57 Station Road
Jai Ho Indian Restaurant
710 m
59 Station Road
Prohibition Wine & Champagne Lounge
910 m
71 Station Road
Explore Conwy
Explore Deganwy Quay
Top Attractions
Activities
Dining
Entertainment
Deganwy Castle
8 minutes' walk
Ruins of a historic castle offering stunning views of the surrounding coastline and Conwy Estuary.
Royal Cambrian Academy of Art
15 minutes' walk
An art institution showcasing contemporary Welsh art, featuring exhibitions and workshops for art lovers.
Conwy Castle
4-minute drive
UNESCO World Heritage Site famous for its well-preserved medieval architecture and dramatic views.
The Smallest House In Great Britain
4-minute drive
A unique curiosum measuring just 3.05 meters high, inviting visitors to appreciate its quirky charm.
Water Sports at Conwy Marina
10-minute drive
Thrilling water sports, including sailing and kayaking, available seasonally. Rentals and lessons are offered.
Bodysgallen Hall Gardens
35 minutes walking
Beautiful gardens perfect for relaxation with walking trails and seasonal displays of plants and flowers.
Paysanne
7 minutes' walk
Cozy restaurant serving French cuisine with a rich menu of authentic dishes and a warm atmosphere.
Castle View Bar & Restaurant
11 minutes' walk
Offers a range of local dishes and stunning views of Conwy Castle. Reservations recommended for busy evenings.
Harbour Gallery
15 minutes' walk
An art gallery featuring local artists, with occasional live music and events enhancing the cultural scene.
Conwy Suspension Bridge
4-minute drive
A remarkable engineering feat, perfect for evening walks and family photo opportunities, showcasing scenic views.
Getting around
City Centre
Conwy 14 min · 1.1 km
Airports
RAF Valley - Anglesey (VLY) 91 min · 60.2 km
Chester Hawarden (CEG) 104 min · 68.8 km
Train
Conwy Railway Station 16 min · 1.3 km
Bus
Bus stop 6 min · 3.5 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served and charges are applicable.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Romanian, Polish, Welsh
Year renovated:
2010
Number of rooms:
80
Reviews and Ratings
Feedback about The Quay Hotel And Spa from previous guests about their experience.
Cleanliness
9.4/10
Comfort
9.4/10
Facilities
9.2/10
Free Wi-Fi
8.9/10
Location
9.4/10
Staff
9.4/10
Value for money
8.4/10
Pros
Tastefully decorated hotel
Excellent restaurant food
Spa and gym facilities
Spacious rooms
Friendly staff
Cons
Inconsistent housekeeping
Rigid hotel policies
Guest reviews
based on 3103 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About The Quay Hotel And Spa
Do guests need to pay extra for access to the spa and wellness facilities? If so, what are the fees?
8 February 2024
Hotel guests enjoy free access to the spa facilities, while non-residents can purchase a day pass for £12.50 per adult.
Are smoking options available for guests with balconies in their rooms?
12 March 2024
Yes, rooms with balconies or terraces are equipped with ashtrays for smoking.
Is there a walk-in shower feature in any of the rooms?
23 April 2024
Some rooms are equipped with a separate walk-in shower for your convenience.
What arrangements are there for guests with mobility issues seeking ground floor accommodations?
11 May 2024
Ground floor bedrooms with accessible features are available for those who require them.
Is there a charge for bringing a dog along during a stay?
17 June 2024
Dogs are allowed in specific superior ground floor rooms for a fee of £25 per night.
Are there lifts available to access all the hotel floors?
30 July 2024
While multiple lifts are present, some rooms may not be accessible. It's best to specify this during booking to ensure accessibility requirements are met.
Can you tell me about the restaurant options available on-site?
5 August 2024
The Quay Hotel and Spa features the Ebb and Flow Restaurant, which serves contemporary dishes using fresh local ingredients, as well as the Cove Bar for lighter fare.
Are children permitted to use the swimming pool at the hotel, and if so, during what times?
21 September 2024
Yes, children can swim in designated times from 08:15 to 09:00 and 17:15 to 18:00.
Is parking available for guests, and is it complimentary?
10 October 2024
Complimentary private parking is available for guests without needing a reservation.
What are the check-in and check-out procedures?
15 November 2024
Check-in starts at 15:00 and check-out is at 11:00. Early or late requests can be made but are not guaranteed.